Terms & Conditions

1. Payment Terms:
– If payment is not received by the time of the early bird price expiry, the next tier pricing will apply.
– On receiving your completed registration form, an official confirmation and invoice will be sent within 24 hours.
– Payment of the full delegate fee is due immediately from the invoice date.
– Delegates will be refused entry if payment has not been received before the start of the event.
– Check with our Finance department regarding payment status before traveling to the conference.

2. Participation Fee Inclusions:
– Access to all presentations and networking opportunities.
– All food and refreshments during conference sessions.
– Access to the Cocktail Canapé Networking Function (where applicable).
– Access to the evening Gala Dinner (where applicable).

3. Cancellation Policy:
– Cancellations within 48 hours of receipt of the completed registration form are eligible for a full refund.
– Cancellations received in writing more than one month prior to the event will be refunded less a 50% cancellation fee.
– Cancellations within one month of the event start date receive no refund; registrants are liable for 100% of the invoiced amount.
– A substitute delegate can be named before the event starts with no additional fees.

4. No-shows:
– Registrants who do not attend the event will be liable for payment of 100% of the invoiced amount due.

5. Important Notes:
– The booking form constitutes a legally binding contract.
– HYDROGEN-AFRICA (PTY) LTD reserves the right to change the program, speakers, date, or venue due to unforeseen circumstances.
– In the event of program cancellation, HYDROGEN-AFRICA (PTY) LTD will issue a credit note or make a full refund but disclaims any further liability.